Shipping policy

At OFFWATERS, we work hard to get your order to you as quickly as possible.

Processing Time

All orders are processed within 1–2 business days after they are placed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Metro Cities: 2–5 business days
• Non-Metro Cities: 3–7 business days
• Remote Locations: 5–10 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

• Free Shipping 
  

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS so you can follow your package every step of the way.

Delays

While we aim to deliver within the estimated timeframe, occasional delays due to weather conditions, courier disruptions, or high order volumes may occur.

Incorrect Address

Please ensure your shipping address and contact details are accurate when placing your order. OFFWATERS cannot be responsible for delays or failed deliveries due to incorrect information provided by the customer.

Questions?

If you have any questions regarding your order, please contact us at:

Email: offwaters33@gmail.com
Response Time: Within 24 business hours